Returns & Exchanges
The Pro Football Hall of Fame is committed to your satisfaction and offers a 30-day return policy for most unworn and unused merchandise. Whether you need a different size or changed your mind about a collectible, we are here to ensure your shopping experience is legendary.
Initiate Your Request
Log in to your account or visit our online returns portal with your order number and zip code to select the items you wish to return.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring that collectibles and memorabilia are securely padded to prevent damage during transit.
Attach the Shipping Label
Print the prepaid return shipping label provided through our portal and affix it to the outside of your package, covering any previous shipping marks.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing